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What to do after an e-bike or e-scooter crash in NYC

E-bike and scooter crashes happen fast and leave you with more questions than a normal accident, partly because the rules keep changing. Here's a clear checklist. Most firms haven't kept up with these cases; we have, so don't worry about the legal side, just gather what you can.

At the scene

  1. 1

    Call 911 and get medical care, head, wrist, and shoulder injuries from these falls are easy to underestimate.

  2. 2

    Photograph your device, the other vehicle, the road, and any bike-lane markings.

  3. 3

    Note your device's class label if it has one (Class 1, 2, or 3), it can matter for your claim.

  4. 4

    Get the other party's name, license, insurance, and plate number.

  5. 5

    If you were making a delivery, screenshot the app and the active trip.

In the first days

  1. 1

    See a doctor and keep every record.

  2. 2

    Save your device exactly as it is. Don't repair or discard it, since its condition can be evidence.

  3. 3

    Don't give a recorded statement to any insurer before talking to a lawyer.

A note on NYC's rules

Since October 24, 2025, New York City caps all e-bikes, e-scooters, and pedal-assist commercial bikes at 15 mph on city streets, regardless of class. These rules can affect how fault is argued after a crash, which is one more reason to have someone who knows them on your side.

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Common questions

What should I do first after an e-bike or e-scooter crash?+

The first thing to do after an e-bike or e-scooter crash is get medical care and document your device. Photograph the device, note its class label, and save it without repairing it, because how the device is classified can affect who pays. Then get the other party's information and, if you were delivering, screenshot the trip.

Does NYC's 15 mph e-bike rule affect my injury claim?+

NYC's 15 mph e-bike speed limit, in effect since October 24, 2025, can affect how fault is argued in an injury claim, since it applies to all e-bikes citywide regardless of class. Whether you were within the limit may come up, but being over it does not automatically end your claim, a driver who hit you can still be largely at fault. Peretz Law Firm sorts out how the rules apply to your crash.

I crashed my delivery e-bike at work. Can I still get help?+

Yes, if you crashed a delivery e-bike while working, you may have several options at once, depending on whether another driver was at fault, whether the delivery platform provides coverage, and whether your device malfunctioned. These cases can involve workers' compensation, a third-party injury claim, or a product claim. Peretz Law Firm figures out which paths apply to you.

This guide is general information for people in Pennsylvania, New York, New Jersey, it isn't legal advice for your specific situation, and reading it doesn't create an attorney-client relationship. For advice about your own case, talk to a lawyer. We're happy to be that first call, free.

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